Frequently Asked Questions

We service clients in both St. Kitts and Nevis. However, there may be times when we are unable to provide certain services in St. Kitts. Please feel free to reach out to us to discuss your specific needs.
Highly customized or larger events should be booked at a minimum of 30-60 days in advance. Smaller events may be accommodated with two weeks’ notice if scheduling permits. Remember, it is never too early to start planning your event - love takes time!
An event booking is confirmed and calendared when the agreed deposit is paid. Typically, we request a 50% deposit. Full payment on booking is required for events booked less than 30 days from the event where there is availability.
Your balance is due on the date stated in your contract. Balances must be settled in full prior to the event date.
Yes, a contract is required on calendaring events and booking rental items. The contract outlines our responsibilities to you and outlines your payment terms and service conditions and guarantees peace of mind with regards to your event!
Each contract carries its own cancellation policy. Typically, cancel within 30-60 days of the event for a full refund minus consultation, custom item fees and sums already expended on the event. No refunds will be given for cancellations outside of this window.
Rentals are 24 hours subject to contract. Payment must be received prior to pick-up or delivery. All linen should be returned free of debris, food, drink etc but unwashed. Chargers should be washed and returned in packaging provided. Heavily soiled/broken, damaged items would be charged to the client at replacement or repair value.
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